* How safe is it to rent a moonwalk?
Please refer to all of the instructions and guidelines listed on your rental contract and on the unit itself. It is important that all users follow the rules listed on the contract and the unit. Our inflatables are all safety-rated and exceed industry safety standards. This means that they are built with safety in mind, using the latest in high-security designs and fire retardant materials.
* Do you require a deposit?
Yes, we do require a deposit, depending on the amount of equipment rented. Deposits are typically $50 per unit. A credit/debit card is required for the deposit.
All of our inflatables and equipment are meticulously cleaned and serviced after each rental. We want you to be comfortable in knowing that you are providing your family and guests with fresh and hygienic rental products.
* Do I need to clean the moonwalk when the party is over?
You, the customer, will need to inspect the moonwalk to make sure that there will only be a reasonable amount of cleaning done by our staff.
* How much space do I need?
We need a minimum of 2′ of clearance on all sides of the inflatable. We can set up on grass, pavement, or indoors. Please let us know which type of service we will be setting up on prior to the rental.
* How strictly do you keep your schedule?
We pride ourselves on our punctuality. We will always deliver our units on time or early.
* How do I go about reserving an inflatable?
You can call us at 850-582-5003 or you can e-mail us at info@fun4allinflatables.com.
* Do I have to rent for the entire day or can I rent for shorter/longer periods of time?
Our standard rates are for 6-hour rentals. However, we are flexible and can allow you to keep the unit for longer if needed. Please contact us for additional information.
* When/How do I pay?
All payments are due and expected at time of delivery. We will deduct your initial deposit from the total. We take cash, certified checks, personal checks, Visa, MasterCard, Amex or Discover. Cash or Check for the balance is due the time of delivery. There will be a $35 returned check fee on all returned checks, NO EXCEPTIONS! You may also pay via PayPal, however, your payment will need to be paid, in full, 24 hours prior to delivery.
* Do you offer a discount for renting multiple units?
Yes, contact us 850-582-5003 or email us info@fun4allinflatables.com
* Will the Moonwalks harm my lawn?
We cannot guarantee that the Moonwalks will not affect your lawn. In most cases, it will only temporarily flatten the grass, which should recover in a few days.
* What type of power is required for an inflatable?
The inflatables should be within 75ft. of a 110v outlet. We will supply the power cord, but we do ask that nothing else be plugged into the outlet being used.
* Who is responsible for underground utilities?
Our units are staked into the ground for stability and safety. Therefore, the renter is responsible for having all utilities located prior to their party.
* What should we do to get ready for our moonwalk rental?
The first thing we like to tell people is…..”measure.” Make sure you know where you want your moonwalk rental, and make sure there is enough room. Also, make sure your outside plug is working. That means….plug something in and test it! We need electricity within 75 feet maximum. The second thing is, mow your lawn the day before, not the same day or the morning of set up. It will help keep the moonwalk clean for your kids’ enjoyment. Also, if you have a dog, please clean the yard of any waste before we come. It will help to keep odors away while your kids are jumping, and will prevent any soiling of our unit(s). If you have a waterslide rental, don’t water your lawn for a few days before your party. Waterslides use a lot of water, and if your grass needs it, it will absorb it a lot better if it is dry.
* What are your safety rules/regulations?
1. Always have adult supervision at ALL times, when children are in or around the unit.
2. Children must remove their shoes prior to entering the unit.
3. Keep the number of children in the unit at or below the number indicated in the rental agreement.
4. No horseplay or flips.
5. Absolutely NO gum, food, drinks, candy or silly string in the unit. These items, especially silly string, are very harmful to the vinyl. Violation of this rule can result in additional charges for cleaning.
6. Keep smaller children out of the unit when older children are jumping. Allow a separate time for just the small children to participate and enjoy the fun.
7. Do not move the unit from the set up location for any reason.
8. Do not use near water or when fireworks are being used or will be used.
9. Have FUN!
* Is it alright to tip the delivery person?
Absolutely! These guys work hard spending their weekends setting up and taking down the equipment. If the delivery person does a good job, let him know. Tips range from $5.00 on, depending on equipment and difficulty of setup.
